ABOUT

Your family. Our family.
Why Menarock Life Aged Care is the best choice.

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Operating since 2006, Menarock LIFE now have over 700 residents and 1,100 team members making us a prominent and trusted provider of residential aged care in Australia.

We are specialists in aged care and strive to be a provider of choice by assisting our elderly to live better by providing quality care, a vibrant lifestyle and delicious food.

Leadership

Innovation

Fellowship

Excellence

OUR VALUES

Leadership

Ability to inspire team spirit, motivate, provide a clear sense of direction to achieve goals and objectives and to act as a role model. This includes displaying direction, governance, initiative, and support to all within an organisation, irrespective of their position.

Innovation

Constantly question and improve outcomes through using innovation in ideas, processes and procedures and use initiative to achieve.​

Fellowship

Cooperate and work with a range of people including residents, their families/carers/advocates and employees, irrespective of their background, skills, and knowledge in a productive, cooperative and friendly manner at all times. To engender a ‘team’ approach.

Excellence

Possess, display, and continue to maintain the highest level of competence and skills in all avenues of residential care, clinical management, and business operations.

OUR MISSION

To provide exceptional care and a quality lifestyle for all residents.

OUR VISION

Respecting all residents and staff within our homes.

OUR PHILOSOPHY

Support and Encouragement

We will partner with residents in care delivery to enhance individual health and wellbeing.

Excellent Care Delivery

We will strive for best practice and the achievement of the highest standards of service delivery to our residents.

Accountability

We will demonstrate accountable leadership delivering on our obligations through a culture of integrity, honesty and trust. Showing transparency in our dealings with people whilst taking responsibility.

Continuous Improvement

We will work reflectively and progressively to provide opportunities for ongoing development, innovation and enhance service delivery.

MEET THE TEAM

Menarock Life Board Members

Andrew Seamer

Founding Director

As the founding director of Menarock LIFE Aged Care, Andrew has been involved since October 2007 starting with the first home in Moama, NSW. Prior to then, as a Chartered Accountant, Andrew was a Director at Ernst and Young with a career spanning some 16 years within the profession then gaining knowledge of the aged care sector at Japara Aged Care (now Calvary). Hailing from a large family in rural Victoria, growing up with wise seniors from the extended family made the transition to Aged Care a natural fit. Listening to and sharing individual experiences with our residents makes them truly a member of the Menarock LIFE family, something keenly encouraged by Andrew.

Craig Holland

Founding Director

As a founding director of Menarock LIFE, Craig has been involved since October 2012. Prior to joining, Craig was a senior partner at Deloitte, with a career spanning 16 years. Craig was also on the Board of the Good Guys Retail group prior to its sale to JB Hi Fi in 2016. Craig (with his fellow director Andrew Seamer) have led Menarock LIFE, working closely with the senior leadership team to provide exceptional clinical care and service for our residents. Having worked in many people orientated organisations, Craig also has a real passion for the development of talent within the organisation.

Fiona van den Berg

Director

Fiona is a Director of 3 Menarock Life Homes: Menarock LIFE Moama, Murrayvale, Menarock LIFE Templestowe Lower, Emmavale, Menarock LIFE Beaconsfield Upper and Salisbury House. Fiona joined Menarock LIFE as a Director in July 2022 and brings with her over 30 years of aged care experience. Fiona has previously held a variety of senior and executive clinical, quality and operational management roles. She has completed a Bachelor of Nursing and a Post Graduate Diploma in Advanced Nursing (Gerontic Nursing) Fiona also held the role as a Clinical Consultant during the recent COVID pandemic outbreaks in aged care, working closely with both Commonwealth and State Health Departments and the Aged Care and Quality Commission. Fiona is engaging, insightful and resilient with a natural ability to lead individuals and teams to successful outcomes. Fiona has a passion for aged care and making a positive difference in a resident’s day by supporting and encouraging resident’s individual choices.

JC Yap

Non Executive Director

JC joined the board in August 2022 as a Non Executive Director and as the chair of the organisation’s Clinical Governance Committee. He has over 10 years of clinical nursing experience, having worked across different senior management and executive level positions in the sector. JC is a Registered Nurse with a Masters in Medical- Surgical Nursing, Masters in Clinical Nursing (Gerontology), Diploma in Dementia Care & Cert IV in Training and Assessment. He is also a member of the Governance Institute of Australia. He is committed in delivering evidence- based practice and quality care outcomes for all our consumers.
Menarock Life Senior Management Team

Kyan Ho

Chief Executive Officer

A Certified Practising Accountant, Kyan has over 24 years of commercial, finance and business management experience in various leadership roles. Kyan is passionate about working in service industries delivering positive changes for communities. With over 20 years of aged care experience, Kyan has been involved in all facets of operation from work on the ground to corporate governance. Kyan has also served Clinical Governance and Risk and Audit Committees and is a member of the Menarock Board. Kyan believes effective collaboration, strong engagement and connection with residents, families and staff drives the high standard of services and positive outcomes for all involved with Menarock Life.

Anica Papadopolous

General Manager People and Culture

MBA qualified, Anica is a passionate, dynamic and values driven senior HR executive with an impressive career spanning a diverse range of industries across the profit and NFP sectors. Anica’s humanism drives her to make a positive difference to the lives of the vulnerable aged care residents in our communities. She is responsible for overseeing and supporting engaged and highly motivated teams to deliver quality and safe care to our residents within an inclusive, open, safe and high-performance culture. Anica is known for her empathy, compassion, honesty and approachability.

Yifan He (Eva)

Group Financial Controller

Eva is a highly experienced CPA-qualified finance professional with over 15 years of expertise in financial management, systems implementation, and leadership. With a solid background in the healthcare and aged care industries, Eva has led key financial projects, optimized workflows, and successfully built efficient finance teams. She is adept at managing complex financial systems, ensuring compliance, and driving business growth through data-driven insights. Eva is passionate about delivering high-quality financial services while fostering a collaborative and supportive work culture.

Alex Victor Palangchao

General Manager – Quality, Risk and Compliance

Alex, a registered nurse, has extensive expertise in aged care management and regulatory compliance. His career spans various leadership roles, including Senior Quality Assessor with the Aged Care Quality and Safety Commission, Quality and Operations Manager, Facility Manager, and Director of Nursing. Throughout, he has consistently set high standards in care and operational excellence. Alex is passionate about using his skills and experience to drive continuous improvement and deliver person-centred care at Menarock LIFE.

Carolyn Doyle

Group Manager Operations

Carolyn has over 30 years of nursing experience. She advocates for her residents by building trust with them. She is passionate about making a difference for the residents and staff working and living in aged care. Carolyn has completed various management courses, the most recent being the ACIPC course. She is a qualified operating theatre nurse but now spends her time managing operations and clinical care at 3 Menarock facilities. Carolyn enjoys management and likes mentoring staff to achieve their goals. She previously ran her own business for 8 years and has lived and worked overseas.

Annie Berne

Group Manager Operations

Annie is a dedicated registered nurse with a passion for aged care. With over 25 years of experience in the field, she has developed a deep commitment to providing compassionate, high-quality care for all residents. Always striving to make a positive impact, Annie is driven by a strong desire to improve the lives of residents by ensuring they feel valued, respected, and happy. She believes in fostering a warm and supportive environment where each resident’s individual needs are met with empathy and professionalism. Annie leads her team with clear communication and integrity, inspiring them to deliver high-quality care, advocate for residents’ needs, and continually enhance the quality of life for those in their care.

Mohammed Oukal

Group Manager Operations

Mohammed is a highly qualified clinician with extensive experience in healthcare management and clinical research, having held senior leadership roles across diverse healthcare settings. With a master’s degree in clinical nutrition, he is deeply committed to the vital role of nutrition in promoting physical health and social well-being, ultimately enhancing residents’ quality of life.Drawing on his strong management expertise and operational insight, Mohammed upholds the highest standards of care and ensures continuous regulatory compliance. His strategic leadership and hands-on, collaborative approach foster a culture of continuous improvement, driving innovation and maintaining operational excellence at the forefront of the aged care sector.

Jane Wright

Lifestyle Manager

Jane has over 20 years of experience in Lifestyle and Wellness. She is a Diversional Therapist as well as a registered Art Therapist. Jane is passionate about helping residents enjoy their best life by supporting them in maintaining their past interests, independence, and social connectedness. She strives to empower both staff and residents to achieve their goals while also enjoying the journey along the way.

Interested in learning more? Get in contact with us at Menarock Life.